CONTROL MONITORING SYSTEM

Our control center provides real time monitoring and timeliness of our security officers, complete with provision of an audit trail for our clients via a Guard monitoring system (Sentinel)

Communication between our clients, management, Security Officers and Tactical Response Officers are of utmost importance, not only in case of emergency but at all times, to ensure good service delivery, quick and effective response in case of an emergency.

Security officers also reports regularly via radios and mobile systems to the control room that ensures constant communication between all the different units.

Our managers and supervisors also carry out physical site visits throughout their shift.

Advanced vehicle tracking ensures monitoring of our Tactical Response Teams, quality, patrolling and the response time. Again, a full audit trail is provided. Routine remote CCTV surveillance and response to motionactivation cameras are also carried out from the centre, triggering dispatch of a Tactical Response team or visual verificaton, enabling us to ensure the appropriate alert to the police or other emergency services.